My Cart

Mini Cart

Terms of Use



The use of the website by visitors/users presupposes their irrevocable agreement to the following terms of use, which apply to the entire content of this website. Thus, the visitor/user is required to read these terms carefully prior to using the services of the website and if the visitor/user does not agree he/she must not use the services and their content. The visitor/user is requested to check the content of the terms of use for any changes. The continued use of, even after any changes, signals the irrevocable acceptance of the terms on the part of the visitor/user.


The website includes the e-shop which belongs to the company English Stores SA (VAT Reg. No. 801042734, ΦΑΕ ΘΕΣΣΑΛΟΝΙΚΗΣ). The company is domiciled at 41 Tsimiski Street, Thessaloniki, GR-54623. This e-shop allows our customers and other internet users to acquire information about our products and to place online orders.


The intellectual property rights of the trademark and the entire design of the website, the texts, the graphics, its selection and settings are the property of English Stores SA and is the Right of its Intellectual Property.


You can see how we use your data in the Data Protection Declaration. The use of the online pages and services of by visitors/users presupposes their irrevocable agreement to the terms that are stated therein.



In order for any transaction to be carried out via the English Stores SA e-shop and for product orders to be placed, the disclosure of some of the customer’s personal data will be requested. When placing an order, your full name, shipping address, billing address (in the event that this is different from the shipping address), invoicing details (if the ‘payable-by-invoice’ option has been selected), telephone number and email address will be requested.


Such personal information is processed by our company in compliance with Article 7A paragraph 1(b) Law 2472/1997 for the purpose of fulfilling the order placed by the customer and will in no way be revealed, disclosed or sold to third parties, unless a procedure for the removal of confidentiality (Law 2225/1994) or any obligations arising from the implementation of Directive 24/2006 at national level, is legally implemented. Your credit card details are entered directly in the bank’s secure environment and our company does not store nor does it know your credit card details.

WHY SHOULD I GIVE MY PERSONAL DATA? uses the information that you give us during the online contact form in order to contact you regarding the delivery of your order to your premises, for verification and identification of the customer if need be, for new or alternative products that are offered by, special offers by, company offers and news, activation of telephone or internet service, receipt of gifts after a competition. You are able to choose whether or not you want to receive such communication from by sending your request to our email address. The provision of your personal data means that you consent to such data being used by employees at for the aforementioned reasons. requires that its employees and website administrators provide its users/visitors with the level of security that is cited in this Data Protection Declaration. Under no other circumstance can share your personal data with others without your prior consent, unless this is required by law. Please keep in mind that under certain conditions, the collection, use and/or disclosure of your personal data, which have been collected online without your prior consent, is permitted or imposed by law or a court decision (for example, in the event of a court order).


The available-for-sale products, their characteristics, their prices and available stock can be found at and are accessible to all. Users can search for more information about each product by clicking on the image of the product. guarantees to promptly inform its customers regarding the availability or not of products, but does not bear any liability for their availability. makes every effort daily to provide all the necessary information for each product (technical characteristics, prices, etc.). However, in order to avoid any error, we recommend that you contact us before finalizing your purchase in case the prices or any other product characteristic is beyond the ordinary and reasonable. Prices that are listed under each product are inclusive of VAT (24%), while the e-shop reserves the right to adjust prices without informing the consumer.


Orders which are made through the e-shop constitute the conclusion of a distance selling agreement, which is governed by the legislative framework of Law 2251/1994 (as currently in force) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A 116/16.05. 2003). The user has the right to place a valid order through the e-shop, provided that he/she is legally capable of complying with the provisions of the Greek Civil Code (provided he/she has reached the age of eighteen and is not under guardianship with respect to the conclusion of the contract of sale). Orders may also be placed by legal persons’ legal representatives. English Stores SA reserves the right to claim the return of any orders that are made by legally incapable persons from the guardian.


Force majeure:

If for reasons of force majeure (e.g., bad weather conditions, strikes, etc.) we are not able to deliver the products within the predefined time frame, we will inform you via email, so that you can tell us whether you would like your order to be finalized. English Stores SA shall not bear any responsibility for any situation that is out of its control and will do everything humanly possible to serve you in the best possible way. In the event that you have submitted an online order and upon receiving it you ascertain that a product is missing from the total order, please contact us so that we can arrange all the necessary details in order to send you the products that you did not receive without any extra charge.


Amendment of these terms: reserves the right to amend or renew the transactions’ terms and conditions. The company also undertakes to update this text when any change or addition is made to the terms. In the event that the ordered goods have not been received (and if an unjustifiably long period of time has passed since placing the order) please contact a representative. For better and faster service, we recommend that you state the special order code that has been sent to the email address that you stated when placing the order.



Scroll to Top